By signing up for a subscription, you agree that your monthly charge will begin after a 2-day trial period.
If you do not wish to be charged, you must cancel your subscription during the trial period directly from your POKY account.

For refund inquiries, please contact us if you haven't used the app or if your store is closed. We can refund charges for up to 3 months.

POKY Credits
All purchases of POKY Credits are final. Credits are non-refundable even if unused, non-transferable, and have no cash value.
Credits are not refunded if your store is closed or your account is cancelled.

Subscription refund terms above do not apply to POKY Credits.
We may issue a refund only where required by law or in the case of duplicate or erroneous charges.

You shall not initiate any charge-back for fees paid to us, except if you have been the victim of identity theft and provide a valid police report.
Unauthorized charge-backs may result in the termination of your account and further action.

If you have any questions, please contact us at [email protected]